Customer Testimonials
First time visit for my Escalade went very smooth. Treated very nicely and explanation of work was very detailed. Great customer service. White glove treatment on my vehicle and answered all my questions. They are GREAT !! Shout out to “Ed Lehman” service advisor for his polite customer service.
Brake rotors and pads
I am so grateful for Ed and his Amazing service for our vehicle. His care, support and attention to detail was paramount during a time where we really needed support. We are forever grateful and will be returning to Morrie's for all of our vehicle needs and service.
Alexsandra always does an attentive thorough job. Thank you.
Everyone in service, sales and finance was fantastic. Thank you.
All was good until we got it back and there was grease on the inside top from them greasing the convertible top mechanism.
I specially like DEREK’s customer service , he is very helpful and always meet with smile . Thank you
Amazing service and personal, will be going back.
Always wonderfully treated and competent staff, all the staff I've have encountered have been very pleasant.
Good customer service
Ed at Morris Cadillac was fantastic to work with. He provided excellent customer service from start to finish and was incredibly attentive to my needs. He took great care of everything — from my windshield to my floor mats, and even helped order new mats for the back by my hitch. I really appreciated how thorough and responsive he was throughout the whole process. Highly recommend asking for Ed!
Friendly, the service.
🐮 QUESTION 🐄 : If Cows could drive, what kind of Car would they drive? 🚘 ANSWER 🏎 : A CATTLE-Lac (Cadil-lac) ofcourse ... and not just any Cattle-Lac, they'd drive a Cattle-Lac that they got a service from at MOOrrie's Golden Valley CATTLE-Lac Service Center... Wait, no, I made a MOO-STEAK (mistake). I meant, the place called "Morrie's Golden Valley Cadillac Service Center".
Exceptional
Morries Cadillac literally has the best sales and service team in the state. I only take my vehicle to the dealership for service, and I’ve always received stellar customer service. Ed and Derek are my two favorite advisors. They have always been honest about pricing and services needed. I will never take my vehicle anywhere else.
There's a reason I'll sit in traffic 1.5hrs to take my Escalade to Morrie's. Plain and simple they're the best at what they do. Thanks to each and every one of you that provide excellent customer service, you don't see that hardly now a days. Thank you
My Service manager Ed was great. Work was comlleted on time. Thank you
From the 1st phone call made to Morries ther service was top notch! The followup emails and calls about the status of my vehicle, the sevice department (Derek and the mechanic) was very responsive and articulate about the issues. Hats off to your team!! Kelly
Very professional
Difficult in the beginning but came out all right
Brought in my XT5 for a normal oil change and the Team discovered a radiator issue that ultimately would've been an expensive fix outside warranty. Further, DeAndre and Team had time to fix it the same day. Fantastic work!
Fantastic Service! Professional, Efficient & Knowledgeable service personnel. So grateful for Deandre Coleman's help specifically. He delivers top notch service! Thank you!
Fantastic service
My service advisor was Ed Lehman ,and he was very courteous and helpful when I brought my vehicle in for service.
I have worked with Morrie’s Cadillac multiple times for repairs on my vehicle. Ed is super helpful and kept me in the loop the whole time my car was with them.
Had an oil change Multipoint inspection completed along with a radiator replacement due to a small antifreeze leak. The service advisor Matthew was very courteous and super friendly. Explained every detail and placed me in a beautiful loner car as I had to leave it for the repair. So nice and convenient to drive in one side of the garage and exit out the other on drop off and pickup. AAA +++ Morries and Matthew!
Very friendly… good conversation.. explain everything / attached video … very helpful with other information
Service manager was great and very helpful - the warranty work was completed same day.
Alexsandra Was great
Oil change and tire rotation complete in 45 minutes! Highly recommend!
Very helpful and responsive
Bought a 22 Alpina in Feb. Incompetent team. Subpar knowledge of product sold as well as less than professional behaviour and accountability up and down the mgmt chain. My Advice: don't rely on "dealer I owe yous" to get deal done and negotiate everything upfront.
Warranty covered the cost of my repairs and the shop communicated well throughout the process
The team was very hospitable and respectful. The shuttle service was very convenient, punctual, and communicative. I will be returning for any other maintenance needs.
Derek and the entire team at Morrie’s Cadillac are always great!! Thank you!!
Matt at Morries Cadillac is very professional and communicated with me every step of the way I'm happy I choose Morries for my repair Thank you Matt!!
Quick and friendly
Great customer service! Ben and Andre are the best! Professional, helpful, and explained things so well that it made it easier to make a decision.
The staff are Morrie’s are very nice! I made my appointment and they were running behind. They took care of the situation and apologized. Great waiting room! I will be back for future service.
I had a great experience at Morrie’s with DeAndre Coleman. He understood the issues I had and got my vehicle in right away. Morrie’s had the parts that were needed for the repair. DeAndre lined up a shuttle ride so I could grab some lunch while I waited, worked out perfectly the car got done and they came and picked me up and I was on my way in no time. Highly recommend DeAndre and Morrie’s.
I have a 1995 Saab and Morrie's has found parts and ways to make it possible for me to continue to drive my Saab and keep me happy!
BEST PLACE TO BRING MY CAR
Thorough inspection…oil change…all in a timely fashion.
My first time at Morrie’s (Bentley of Minneapolis) and I was very impressed with my service advisor Alexsandra Felt! She was always responsive and did a fabulous job keeping me informed during the entire damage and service process. They went out of their way to insure that everything was perfect and that things were done on time. I will be back! (Ok Arnold. lol)
Great sevice with Alexsandra at Morrie’s Luxury Group. I recommend service here!
I came in for a recall and oil change. Of course they found other issues. DeAndre was very warm and explained the repair details to me. The weekend attendant was very cold, he didn't greet me and my car wasn't cleaned or washed before or after the service was performed. When you spend this amount of money for repairs, I expect better customer service. I return to this Cadillac dealership because I trust the brand and it's close to where I live and work. Once you agree to the repairs, they don't care about addressing any ... Read More Google - Apr 19, 2026
Great staff. Got lots of information on new EVs
Had another great service appointment at Morrie’s Cadillac. DeAndre got all the work completed quickly and everything went smooth. I would highly recommend getting your vehicle serviced at Morrie’s.
Handled very well by service attendant.
I was able to get in the day my car started acting up and the best part was they had a loaner available so I was never without a car. DeAndre and the service dept. kept me informed along the way and I had my car back the next day.
I brought my car in for an oil change. Wyatt helped me. He was awesome. The video from the service tech was interesting. The car was washed for me. I feel that the customer service is top notch.
Don’t know what I would do without Cadillac service and of course DeAndre! thank you once again for your amazing service and help
Excellent customer service! Very responsive and helpful! Highly recommend service at Morries Cadillac!
Great service
Worked with Alex which was a delight, very professional and knowledgeable! The work was done on time and they went above and beyond to get things right.
Always a pleasure to do service work here they always fix everything the way it should be even things that I could not see like an oil leak that was only seen from under vehicle. Best service work around
Courteous service. Very nice video about the condition of the vehicle.
Great service as always! I appreciated DeAndreas help and communication about my vehicle.
Great customer service by my service advisor Derek and work completed on time as promised.
